OTRS Help Desk 3.1 OTRS Help Desk 3.1 OTRS OnDemand has been upgraded to OTRS 3.1 Read more
 

OTRS OnDemand is the help desk and service management solution in the cloud. Based on the open-source OTRS software, OTRS OnDemand offers easy setup for email management, ticket tracking, and customer support.

 

Confidence

Since 2001, the OTRS service innovation suite has been used by thousands of organizations to manage world-class, cost-effective customer support and service operations.

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Freedom

Staying true to open-source freedom, OTRS can be accessed from the cloud with OTRS OnDemand, or downloaded and run behind your own firewall with our unique Pack&Go capability.

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Flexibility

OTRS OnDemand is a flexible service management system that can be configured as a help desk, customer support system, facilities management request system or in many other ways.

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